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Privacy Policy


Protecting your private information is our priority. This Statement of Privacy applies to the www.uptimeon.com and Uptime On Corporation and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Uptime On Corporation include www.uptimeon.com, Uptime On, Backup Recovery Solution and www.backuprecoverysolution.com. The Uptime On website is a Product information, support, and account management site. By using the Uptime On website, you consent to the data practices described in this statement.
 
Safe Harbor
The United States Department of Commerce and the European Commission have agreed on a set of data protection principles and frequently asked questions (the "Safe Harbor Principles") to enable U.S. companies to satisfy the EU law requirement that personal information transferred from the EU to the United States be adequately protected. Consistent with its pledge to protect personal privacy, Uptime On complies with the Safe Harbor Principles.
 
Additional information about the Safe Harbor program is available at the U.S. Department of Commerce's website at http://www.export.gov/safeharbor.
 
Collection of your Personal Information
Uptime On may collect personally identifiable information, such as your name. If you purchase Uptime On's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future.
 
Information about your computer hardware and software may be automatically collected by Uptime On. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Uptime On website.
 
Uptime On encourages you to review the privacy statements of websites you choose to link to from Uptime On so that you can understand how those websites collect, use and share your information. Uptime On is not responsible for the privacy statements or other content on websites outside of the Uptime On website.
 
Use of your Personal Information
Uptime On collects and uses your personal information to operate its website(s) and deliver the services you have requested.
 
Uptime On may also use your personally identifiable information to inform you of other products or services available from Uptime On and its affiliates. Uptime On may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
 
Uptime On does not sell, rent or lease its customer lists to third parties.
 
Uptime On may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Uptime On, and they are required to maintain the confidentiality of your information.
 
Uptime On will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Uptime On or the site; (b) protect and defend the rights or property of Uptime On; and, (c) act under exigent circumstances to protect the personal safety of users of Uptime On, or the public.
 
Security of your Personal Information
To secure your personal information from unauthorized access, use or disclosure, Uptime On uses the following:
 
Verisign
PCI Guardian
 
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
 
Verisign is an independent, third-party company engaged in the development of digital trust. Verisign provides authentication of Internet services, digital identity and intellectual property. By clicking on the Verisign logo, the Verisign website will serve up a web page that confirms that Uptime On is "Verisign Authenticated."
 
 
Children Under Thirteen
Uptime On does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
 
Disconnecting your Uptime On Account from Third Party Websites
You will be able to connect your Uptime On account to third party accounts. BY CONNECTING YOUR UPTIME ON ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THE THIS FEATURE. You may disconnect your account from a third party account at any time. Users may disconnect their accounts from third-party websites by calling or emailing us.
 
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Uptime On by contacting us here:
- Email: sales@uptimeon.com (send from the email address you want removed with the subject "Remove")
- Phone: 1-800-PC-Uptime
 
Changes to this Statement
Uptime On will occasionally update this Statement of Privacy to reflect company and customer feedback. Uptime On encourages you to periodically review this Statement to be informed of how Uptime On is protecting your information.
 
Contact Information
Uptime On welcomes your questions or comments regarding this Statement of Privacy. If you believe that Uptime On has not adhered to this Statement, please contact Uptime On at:
 
Uptime On Corporation
5611 Pimlico Rd.
Baltimore, Maryland 21209
 
Email Address:
sales@uptimeon.com
 
Telephone number:
1-800-728-7846
 
Effective as of July 03, 2012